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Frequently Asked Questions
Shipping & Delivery
Q: How long will it take to receive my order?
A: Bundles & Bits products are available through Amazon and Walmart. Shipping options, estimated delivery dates, and processing times are provided by the retailer during checkout.
Q: How can I track my order?
A: You can track your order through your Amazon or Walmart account. Visit your order history to view tracking information, delivery updates, and available support options.
Product & Ingredient Care
Q: What makes Bundles & Bits haircare different?
A: Our haircare philosophy is rooted in intentional, scalp-first care. We focus on thoughtfully selected ingredients and routines designed to nourish hair, support manageability, and care for different hair textures and life stages.
Q: How do I know which ingredients are in my product?
A: Each Bundles & Bits product has its own formulation. We encourage you to review the ingredient list on the product packaging or retailer listing before purchasing, particularly if you have known sensitivities or ingredient preferences.
Returns & Exchanges
Q: What is your return policy?
A: Purchases made through Amazon or Walmart follow the applicable return and refund policies of the retailer and seller. To request a return or refund, visit your order history on the marketplace where you purchased your product.
Q: What if I have a question or concern about my product?
A: We're happy to help with questions about Bundles & Bits products! Complete the contact form above or email us at info@bundlesandbits.com. For order-specific issues, including shipping, returns, and refunds, please contact the retailer where you made your purchase.