Contact Us

Q: How long will it take to receive my order?

A: We strive for operational excellence and aim for a fulfillment time of less than 48 hours for all in-stock items. Once shipped, delivery times will vary based on your location. You will receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

Q: How can I track my order?

A: Once your order has shipped, you will receive an email with a tracking number and a link to monitor its progress.

Q: Are Bundles & Bits products truly "clean" and safe for my family?

A: Absolutely. Our core mission is to provide plant-powered, performance-driven haircare that is family-safe without compromise. We adhere to a strict clean formula checklist, ensuring our products are free from harsh chemicals such as SLS/SLES, silicones, parabens, phthalates, and dyes. All our formulas are vegan and utilize plant-based actives, rooted in nature and refined by science for radical transparency and trust.

Q: What ingredients do you avoid in your formulations?

A: We are committed to radical transparency and avoid a range of ingredients commonly found in conventional haircare. Our products are free from SLS/SLES, silicones, parabens, phthalates, dyes, and other harsh chemicals. We prioritize botanical intelligence and intentional formulation to ensure every product is gentle, effective, and safe for multi-texture, multi-generational households.

Q: What is your return policy?

A: We are dedicated to exceptional customer experience and want you to be completely satisfied with your Bundles & Bits purchase. If you are not happy with your order, please fill out the form above with more information and we will contact you.