Frequently asked questions
When will my order arrive?
Product orders are typically processed and shipped out within 2-3 business days. During times of high volume, please allow up to 5-10 business days for processing and shipping.
How much do you charge for shipping?
All orders over $30 are eligible for FREE shipping within the United States via UPS or USPS.
Shipping is calculated based on size and weight of the shipping container and contents. Depending on the size and dollar value of the order, purchasing insurance on the shipment may be required.
Will I receive an order confirmation?
Yes, after checkout, you will receive an order confirmation email. You will be able to access your order details from your confirmation email.
Do you provide tracking for orders?
Yes, please allow up to 24 hours to receive tracking information on your order.
What if my package arrives damaged?
If your package arrives damaged, please contact us immediately at firstname.lastname@example.org